okbet gcash Privacy Policy — How Your Personal Data Is Collected, Used, and Protected

When you register for an account on okbet gcash, we collect personal information that is necessary to verify your identity and set up your member profile. This includes your full name, date of birth, mobile number, email address, and your GCash account details used for deposits and withdrawals. We also collect information you provide when you contact our support team, respond to surveys, or participate in promotions on the platform. During your use of the platform, we automatically collect technical data such as your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for Filipino members. We do not collect sensitive personal information beyond what is required for account verification and regulatory compliance under Philippine law. All data collection is conducted transparently and in accordance with the Data Privacy Act of 2012 of the Philippines.

The personal information collected by okbet gcash is used primarily to operate and maintain your member account, process deposits and withdrawals via GCash, and deliver the gaming and entertainment services you have signed up for. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Where you have opted in, we may also use your contact information to send you promotional offers and bonus announcements relevant to your activity on the platform. Your technical and session data is used internally to monitor platform performance, investigate reported issues, and strengthen our fraud prevention and responsible gaming systems. We do not sell, rent, or trade your personal information to third-party marketing companies or advertisers. Data shared with payment processors such as GCash is limited strictly to what is required to complete your requested transaction. All internal use of your data is governed by access controls that restrict visibility to authorised personnel only.

okbet gcash does not share your personal data with third parties except in the limited circumstances described in this section. We may share data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are required by Philippine law, a court order, or a regulatory authority to disclose member information, we will comply with such requirements and, where legally permitted, notify the affected member. We may also share aggregated, anonymised data with analytics partners for the purpose of understanding platform usage trends — this data cannot be used to identify any individual member. If okbet gcash undergoes a business restructuring or acquisition, member data may be transferred as part of that process, subject to the same privacy protections described in this policy. We do not share your data with social media platforms or advertising networks. Any third party that receives data from us is required to maintain standards of data protection consistent with Philippine regulations.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. Your account data is stored on secured servers with encryption applied to sensitive fields, and all data transmitted between your device and our platform is protected using industry-standard transport layer security. Access to member data within our organisation is restricted on a need-to-know basis, and all staff with data access are subject to confidentiality obligations. We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine regulatory and legal obligations. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with the timelines prescribed by the Data Privacy Act of 2012. If you have concerns about the security of your account, please contact our support team immediately.

As a member of okbet gcash and a data subject under the Data Privacy Act of 2012 of the Philippines, you have specific rights regarding your personal information that we are committed to upholding. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you by submitting a request to our support team. You may also request the correction of any inaccurate or incomplete personal data associated with your account. Where permitted by law, you have the right to request the deletion of your personal data, subject to our legal retention obligations. You have the right to object to the processing of your data for direct marketing purposes, and you may withdraw your consent to receive promotional communications at any time. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to our support team through the contact details provided on the platform.

okbet gcash reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When material changes are made, we will notify active members through the platform and update the effective date shown at the top of this page. We encourage all members to review this Privacy Policy periodically to stay informed about how their personal data is being handled. Continued use of the platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should discontinue use of the platform and contact our support team to arrange account closure. For any questions about this Privacy Policy or our data handling practices, please visit our FAQ page or contact the support team directly. Your trust is important to us, and we remain committed to handling your personal information with care and transparency.